It no longer matters what your company does, if you want your workplace to take your organization to the next level, you need to deliver a better experience.

From retail to commercial offices, delivering a better customer or employee experience is paramount to success. It’s because of the increase in competition and availability of choice. Employees can earn a living completing a variety of tasks, but they’re increasingly make their decisions based on non-monetary factors.

Jacob Morgan author of the Future of Work, highlights this fact:

Organizations have always assumed that they can create a place where they assumed people needed to work there and are now realizing that they must create a place where people want to work there. The war for talent has never been more fierce. 

What experience says about your organization

When an employee sees that they are able to work in a different way, it speaks volumes about what the organization is trying to do and how they are achieving it.

We covered the shift occurring in more traditional service firms to create more innovative spaces in an effort to retain the top talent earlier this year.

Spotlight: Designing a better experience for those that create ours

What’s driving the battle for talent and a different way of working for many of these firms?

Developer talent is in high demand right now and if traditional organizations want to secure the top talent, it means they’re going to have to look at new ways of working. These developers shape most of our experiences with software, web interfaces and apps. What employers are now trying to do is deliver a better working experience for them.

An example of an industry that is adapting is banking. Banks need developers to stay competitive and take advantage of the fin-tech awakening that is changing the way personal and business financial transactions occur. By creating new spaces traditional banks can deliver a different experience.

Developers are now recognising that a move to banking can be fruitful and when they see new spaces that reflect a new way of working, it can help remove inhibitions about “going corporate”.

Collaboration is key

Creating an engaging space requires cooperation between many different groups within an organization. HR is increasingly taking a seat in design conversations to ensure that workplaces can deliver an engaging experience for employees. Forbes’ top 10 HR trends of 2017 highlight both the need to partner with real estate to support culture and focus on an employee experience in their list.

Bringing HR to the conversation is a positive step in designing spaces for people and the way they work.

And that’s exactly what the employee experience is about.

As the workplace shifts to delivering an experience and foster interactions vs. simply house employees, we’re excited to see the reimagined designs and added features that come out of it.

 

Looking to enhance the employee experience in your space or project? Learn how ChargeSpot supports a better experience with intuitive charging.